Can you help me understand my e-ticket?

Not all operators provide English e-tickets which is why we have created easy to view guides to help you understand your ticket.


Select your transport operator


Deutsche Bahn

To help you better understand your German eTicket, we have attached a sample copy with numbers that relate to the following points:

  1. The fare type you have purchased.
  2. The total number of passengers and the seat reserved. Erwachsene = Adult and Kind = Child.
  3. Origin.
  4. Destination.
  5. Stations this route passes through.
  6. Pricing information about your ticket.
  7. Location of your Deutsche Bahn ticket number.
  8. Main passenger name. Be mindful that on Deutsche Bahn tickets it will only list the name of the main passenger.
  9. Time and date of your departure and arrival as well as the origin and destination of your trip.

DB - Best Version

Deutsche Bahn tickets can also list the total number of passengers on the top-left corner. Below is a sample ticket showcasing how this looks.

 

DB Alternate ticket look


Renfe

To help you better understand your Spanish eTicket, we have attached a sample copy with numbers that relate to the following points:

  1. Your Renfe ticket number. This is different to your Rome2rio booking reference number.
  2. The “Localizador” number is your Renfe confirmation number (also known as PNR).
  3. This is your CombinadoCercanias* password.
  4. Departure station.
  5. Arrival station.
  6. This is your train number.
  7. This is your Coach number.
  8. The fare type you have purchased: Promo (non-flexible), Promo+ (semi-flexible), Flexible.
  9. Your class of travel: Turista (2nd class), Turista Plus (premium 2nd class), Preferente (1st class).
  10. For domestic trains, your seat number is shown as “plaza”. The seat type (window/aisle) is not normally shown.

Renfe how to read your Eticket

*When you buy an Ave or another long-distance train ticket of any type or class for a journey within Spain, you can get free travel from any Renfe suburban station at the start and end of your journey in the following cities: Asturias, Barcelona, Bilbao, Cadiz, Madrid, Malaga, Murcia/Alicante, San Sebastian, Santander, Seville, Valencia and Zaragoza. You also get free travel from/to any FEVE local station in Asturias, Santander, Bilbao and Cartagena. To use these suburban (Cercanias) trains you must get a free suburban train ticket from a self-service ticket machine or staffed ticket office using the CombinadoCercanias password printed on your Renfe long-distance ticket. At your starting city, you must use the suburban ticket within 3 hours of your long-distance train departure, and at your destination, you must use the suburban ticket within 4 hours of your long-distance train’s arrival.

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